When I received my tiles a number of them were broken. I got in touch (which was very easy) and was immediately offered a refund for the broken tiles as well as a carriage refund. I found them extremely helpful and would not hesitate to recommend them

Beautiful tiles and excellent experience. We needed to return some due to change of mind by client, and they were very helpful

I am thrilled with my tiles. Delivery was prompt and they were packaged so thoroughly. Haven't laid them in my hearth yet but being done in 2 days time.

Very efficient, helpful and knowledgeable staff.

Excellent service, timely delivery, high end product.

Beautiful tiles and great service thank you!

Lovely tiles from this company, very quick dispatch properly packaged.

Bought some fantastic tiles for our hearth and the service we received from this company was second to none. You can certainly buy with confidence from these guys.

Easy to order and really pleased with the quality of tile.

The range of tiles you carry The help I quickly received when asking you questions about the product. Quick delivery.

Brilliant company! Nothing was too much trouble and Steph guided me through the whole process of ordering the tiles for my new bathroom. This included sending samples and very helpful suggestions. They couldn�t have done anything else to better the experience. Thank you!

Lovely tiles and great service

The Team at the Baked Tile Co were so very helpful, patient, offering advice on colour matching & after ordering a number of samples & decision made the Baked Tile Team organised delivery date to suit when we needed them. The quality of all the tiles we have purchased & all the sample tiles we ordered are brilliant - the tiler just loves all the tiles we've chosen & agreed with the us on the quality. Lovely people to deal with, so down to earth, friendly but with the expertise to give advice on all aspects of tiling etc.

Lovely tiles. fast delivery. Very happy with product and customer service

Excellent product, first class service, prompt delivery.

Excellent customer service from baked tiles, jacky really help with our order also with the sample. Will use you again when I replace my kitchen in the summer thank you

The Baked Tile Co is awesome - the customer service team were so helpful & kindly gave suggestions for specific tiles to match up with the differing floor tiles we chose. The deliveries of sample tiles & then the floor & wall tiles we decided upon were all quick & efficient. We're doing a garage conversion into a Utility/bootroom, gym area & a larder & I couldn't have asked for more friendly advice & help received from the Baked team & patience as we made our minds up. Very, very happy with our final decisions & once we get this project finally done, we'll be back to them for more tiles.

Great communication and delivery and quality product

Love this company. The quality is exceptional and we have used them across loss of my holiday lets to offer boutique styles throughout.

Lovely tiles and a great selection to choose from x

Super helpful on the phone - happy to answer queries. A lovely product and great service

The sales team was incredibly helpful and responsive from start to finish. They took the time to explain everything clearly, offered great advice, and made sure the whole process ran smoothly. The follow-up support was just as impressive � quick replies, professional attitude, and genuine care for customer satisfaction.

Great customer service, delivery and product. Stunning tiles lovely quality. Delivery driver was great and I can't fault the overall service.

Always fabulous knowledge of products and a real desire to help the customer

I worked with Steph on the tile scheme for our bathroom and she was amazing. I knew what I liked, but I had no idea what would work so her insight was incredibly helpful. The tiles are beautiful and the end result is perfection. Thanks so much.